Stackoverflow.com - Questions and Answers for
Programmer Web sites, communities where help desk extension, customers can:
They involve product-related topics tag search
Interact with others, answering, voting quality
topics and opinions
Welfare
Do you want your customers to do more on your
website interact with each other so that you can listen to their views, and
improve your products and services? Magestore Community Help Desk extension you
are looking for real answers. Now your customers can build a community of
support for themselves and by others. Even more interesting is that it is
integrated into each product page, so customers are now making a purchase
decision, there is more information.
How does IT work
Features Detailed
Users can view the topics being discussed labeling
system, most of the opinions, voting or most unanswered topics. In addition,
users logged in, you can start a new topic, by asking questions about products,
services, or other related things. Users can comment and vote on themes
contributions. Some good answers, you can set the official answer help.
Community Help Desk both into each product page and
are also displayed in its own page, by tag system support.
Administrators can manage the theme, users, tags
activation Community Help Desk.
Subject: Enable / disable control its label,
creators, comments
+ User: set host, topics and comments, they create
their log operation
+ Label: label information, and its related topics
and production
Administrators can control the activity of the host
in terms of: Theme (Edit tab / content, delete topics) Comments (editing, set
the official comment, delete comment) and normal users (ban accounts).
Administrators can control the e-mail activities,
such as the password is sent to the user's e-mail post a topic / comment
notification when there are new comments topic, they began to follow.
With a complete list of
For users
Related Topics related products, they are looking
for tag system on the product page, enter any keyword search, view the latest
reply to topic, the topic most votes or opinions unreplied topics (Advanced)
Create, review, vote topics, reply (selected)
Host one or several subjects in which they can edit
or delete topics, comments, and tags to control other users' activities
(selection)
Tracking Receive e-mail when someone reviews the
topic, they are less or create a community
Sign in using social networking accounts
For administrators
Popular tags yourself or set up some topics
(Advanced)
Setting popular tags displayed on the home page
topics
Management-related topics TinyMCE, and verification
code, theme suggestions (Featured)
Configuring Email Password new responses theme
creator / followers
Control moderator topics, comments, and other normal
activities related to the user's behavior
Enable or disable Social Login
Others
Support for multiple storage
Support for multiple languages
Open source 100%
Check the key offline use RSA encryption (no
third-party encryption)
Easy Installation and Configuration
User-friendly interface
Compatible with Magento Community Edition 1.4 - 1.7,
Enterprise Edition 1.9 - 1.12
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